Shipping policy

Shipping Policy

We offer free shipping to the United States. Please allow 5–15 days from placing your order to delivery, including processing and transit time. This is an estimate, not a guaranteed delivery date.

Order Preparation & Delivery

Your order is received and prepared for dispatch. Where applicable, items undergo quality checks and final testing before being handed to our shipping partners.

We work with international and local carriers, so your order may travel internationally before being transferred to a local carrier for final delivery. Tracking details will be provided once your order ships.

Delivery may take longer due to customs clearance, holidays, weather, or carrier delays.

For shipping questions, contact Velouraclientcare@gmail.com.